Markets Vendor Relationship Management - Senior Vice President

Markets Vendor Relationship Management SVP

Team/Role Overview

Citi Markets, Business Execution / Chief of Staff Office is a dedicated team responsible for driving business execution working closely with the Markets Head, Chief Operating Officer and other Markets leaders.

Responsibilities of the team include:

• Business planning: Supporting business reviews, earnings presentation, annual planning, goal setting, etc
• Strategy: Developing business growth plans over short- to medium-term and managing strategic risk
• Expense management: Enabling Markets to meet target through managing delivery of initiatives such as location strategy, third-party management, expenses controls
• Human Capital: Ensuring Markets has the talent and culture to succeed
• Communication: Supporting internal communications, such as Townhalls and Markets wide memos

The newly created Vendor Relationship Management role sits within Markets COO – Business Execution (Resource Management) and builds on Citi's successful brokers and Market Data vendor management capability, expanding its scope beyond cost into broader commercial value. As the point of contact for Markets' largest and most strategic vendors, the successful candidate will deepen and facilitate senior engagement with key vendors, and drive commercial outcomes through both cost and revenue lenses.

The role collaborates closely with Citi's enterprise and cross-businesses cost management teams, and broadly across the organisation, including Markets Sales & Trading, Markets CAOs, Markets Innovation, Markets Strategic Investments, and Functions and other Citi businesses that rely on the same vendors.

What you’ll do

We are seeking a highly motivated and talented individual to join the team, offering a unique opportunity to gain exposure to — and rapidly develop through — managing Citi Markets' most strategic vendor relationships. Activities include but are not limited to:

• Senior vendor engagement: Ensure Markets senior engagement with top vendors, with a particular focus on Financial Market Infrastructures (FMIs). Act as the single point to deepen and facilitate engagements with Markets' largest vendors.
• Meeting and stakeholder management: Organise meetings, gather feedback from internal stakeholders, prepare materials and manage follow-ups, coordinating regular senior engagement internally and externally.
• Partnerships beyond cost: While maintaining a strong focus on cost management, develop partnerships that go beyond cost — including innovation and other commercial opportunities that create mutual value.
• Vendor management reporting: Develop vendor-specific management reports, focusing on spend, savings and opportunities, and driving transparency on commercial outcomes through both cost and revenue lenses.
• Negotiation and deal support: Support negotiations and deals led by the cross-Markets and business-specific vendor management teams.
• Governance and collaboration: Collaborate with enterprise vendor management teams and support governance processes for top vendors, complementing rather than duplicating procurement and third-party oversight functions.
• AI-enabled program management: Leverage AI to manage the program — tracking vendors' activities, market intelligence and analytics, identifying opportunities, and tracking issues and agreed deliverables.

What we’ll need from you

• Demonstrable experience in a relevant financial services environment, ideally including vendor / supplier relationship management, procurement, sourcing or third-party management, or gained in a top-tier consulting firm supporting financial institution clients on strategic engagements
• Experience engaging with, or a strong understanding of, Financial Market Infrastructures (FMIs), exchanges, market data providers, inter‑dealer brokers and other key Markets vendors
• Proven ability to remain agile and adaptable in high‑pressure environments, including managing shifting priorities, tight deadlines and complex stakeholder expectations
• A commercial mindset with a track record of driving cost savings and identifying revenue and partnership opportunities
• Exceptional attention to detail, analytical and problem‑solving skills, with a track record of producing accurate, high‑quality deliverables
• High proficiency in MS Office Suite; particularly Excel (data manipulation) and PowerPoint (storyboarding and executive‑ready materials)
• Highly collaborative and effective at building an internal network, with the ability to influence stakeholders and coordinate senior engagement across teams
• Strong academic background with a degree from a leading university, demonstrating intellectual curiosity, critical thinking and a commitment to continuous learning
• Passionate about — with a track record in — applying AI / developing AI solutions, particularly to support vendor tracking, market intelligence, analytics and program management

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• A discretionary annual performance related bonus
• Generous holiday allowance
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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