McDonald's Fast-Paced Hospitality Apprentice Crew Member (Level 2) – McDONALD’S (Westfield London)

Fast-Paced Hospitality Apprentice Crew Member (Level 2) – McDONALD’S (Westfield London)

Job type: Fast-Paced Hospitality Apprentice Crew Member (Level 2)

earn as you learn

Posted: 10/02/2026

Reference: RSH

In this role, you will prepare great food, provide excellent customer service, and work as part of a high-energy team. You will need a friendly demeanor and the ability to adapt to flexible working hours, including weekends. This apprenticeship offers a comprehensive training program in catering and hospitality. Apprentices receive on-the-job training, uniform, and a structured, supportive learning environment.

The McDonald’s Fast-Paced Hospitality Apprentice (Level 2) is a 15-month program combining on-the-job training with structured learning to earn a Food and Beverage Team Member qualification . Apprentices work 30 hours a week (including weekends) in a high-energy role, delivering customer service, preparing food, and maintaining hygiene standards while receiving support from a mentor and manager.

Key Aspects of the Apprenticeship:

• Role & Training: You will work as a Crew Member, learning all aspects of restaurant operations—from food prep to customer service—while completing a Level 2 Apprenticeship in Food and Beverage.
• Structure: 20% of the training is off-the-job, facilitated by a dedicated assessor with 121 visits every 4-6 weeks.
• Qualifications & Support : You will gain a recognised qualification, with mentorship to support your development and prepare you for the End Point Assessment.
• Requirements : Requires excellent communication skills, high energy, a team-focused attitude, and the ability to work in a fast-paced environment.
• Progression: This role provides a foundation for careers in hospitality, with potential to move into Team Leader or Management roles.

Typical Duties:

• Customer Service: Greeting customers, taking orders, and managing payments, ensuring a positive experience.
• Food Preparation: Efficiently preparing food to strict, high-quality standards.
• Maintenance & Cleanliness: Ensuring the restaurant is clean, safe, and hygienic.
• Stock Rotation: Managing and rotating stock, and minimising waste.
• Teamwork: Supporting colleagues, following procedures, and attending briefings

Equal opportunities

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk about flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, please share your requirements when completing your application. We will make every effort to ensure your needs are met and to provide a fair and transparent assessment process.

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