Mental Health Care Support Worker

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager's contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on option 3 or email

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

An exciting opportunity has arisen within Aneurin Bevan University Health Board (ABUHB) for a Health Care Support Worker to join our caring, compassionate and professional nursing team within the Mental Health and Learning Disabilities Division. Successful candidates will have the opportunity to work across a variety of hospital sites within the Health Board.

Applicants must hold an NVQ/QCF Level 3 in Health and Social Care gained within a health or social care setting, or possess equivalent experience and be able to evidence work-based competency, demonstrating theoretical knowledge and the ability to undertake clinical care duties relevant to the role. This should have been gained through practical experience, work-based training and/or relevant short courses.

Please note that this role requires full flexibility to work a rotational shift pattern, including days, nights, weekends and bank holidays as required.

This role is currently under review within the Health Board and will result in the issuing of a revised band 3 job description. If appointed, your manager will ensure you are kept informed and support you through any changes, including discussing relevant training requirements.

Main duties of the job

We are a friendly team and welcome applications from Health Care Support Workers who possess excellent communication skills both written and verbal and who are committed to providing high standards of care for patients, their families and carers within a hospital setting. Ideally the candidate will have excellent computer skills and be enthusiastic about change management and supportive towards their colleagues.

There are lots of opportunities to further develop and you will be supported with training and education.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Education and Training

Essential criteria

• NVQ / QCS Level 3 Mental Health and Social Care or recent care experience within the last 6 months.

Knowledge

Essential criteria

• Experience of working with people

Personal skills and attributes

Essential criteria

• Good Communication Skills and Attributes

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