Microsoft 365 and SharePoint Training Consultant

Microsoft 365 and SharePoint Training Consultant

Location: Stoke on Trent/Home Based/Hybrid working
Employment Type: Full Time – Permanent Role
Pay: Starting salary of £38,000 to be reviewed after the end of the probation period

Blackbird Corporate Ltd provides first-class consultancy and training services on Microsoft 365 Apps, SharePoint Online, Power Platform, and Teams. We pride ourselves on offering tailored courses to meet our clients’ exact requirements and ensure they receive the best training from highly skilled professionals. With a global reach, we work with organisations to implement SharePoint and Microsoft 365 applications, maximizing the benefits of these platforms. Our reputation is built on an honest approach and adaptability to client needs.

Position Overview

We are seeking an experienced and dynamic Trainer to join our team. The ideal candidate will have a strong background in delivering SharePoint and Microsoft 365 application training and a passion for educating others. This individual will be responsible for
delivering engaging training programs for employees at all skill levels to ensure they can effectively use SharePoint as a collaboration tool and the use of the other Microsoft 365 applications. The trainer will work closely with internal stakeholders to understand
training needs and tailor content to the unique demands of the organisation.

This is a fantastic chance for you to push yourself and explore communicating to audiences in ways you may not have had previous exposure to. You will work in a mutually supportive team where everyone is encouraged to thrive. We will support your learning and
development by providing networking and training opportunities.

There will be a requirement for regular travel throughout the UK and Ireland to attend client’s sites to deliver training. Occasional Sunday travel will also be required for this role.

Key Responsibilities

Training Development & Delivery:

• Design, develop, and deliver SharePoint and Microsoft 365 application training sessions (beginner to advanced) for end-users, administrators, and business users.
• Develop training materials, including user guides, PowerPoint presentations, and video tutorials.
• Conduct both face to face (onsite at clients locations) and virtual training sessions to our clients.
• Needs Assessment & Customisation:
• Work with teams to assess SharePoint training needs and customise learning programs to align with organisational goals.
• Gather feedback after training sessions and adjust content or delivery methods accordingly.

User Support & Troubleshooting:

• Provide post-training support by answering user queries, resolving issues, and offering troubleshooting assistance.
• Create and maintain FAQs and self-help resources for ongoing user education.

Tracking & Reporting:

• Track and monitor the effectiveness of training programs by collecting feedback, measuring learner success, and reporting outcomes to management.
• Collaborate with IT, business teams, and other departments to stay informed about new SharePoint features and functionality.
• Coordinate with subject matter experts to ensure training content is accurate and up to date.
• Stay current with SharePoint and Microsoft 365 trends, tools, and best practices to enhance training methodologies and deliver the most effective learning experiences.

Experience:

• Minimum 3 years of experience delivering training programmes including administration, development, or end-user support.
• Previous experience designing training programs, preferably in a corporate environment.

Skills and Knowledge:

• A extensive knowledge of Microsoft 365 and SharePoint infrastructure
• Understanding of other Microsoft 365 applications, such as Power Automate, Power Apps and Power BI desired
• Excellent communication and presentation skills, with the ability to explain complex technical concepts in simple, user-friendly terms.
• Experience using Microsoft Teams.
• Strong problem-solving skills and the ability to work with a variety of stakeholders.
• Self-motivated with the ability to work independently and as part of a team.
• Detail-oriented with excellent organisational skills.
• Ability to travel throughout the UK and Ireland as travel is a fundamental part of this role.
• Full UK Driving License is required

What We Offer

• We offer a competitive salary which is reviewed annually based on performance
• Opportunities for ongoing professional development and certifications.
• 28 days Annual Leave (including Bank Holidays)
• TOIL Time
• Birthday off every year (not part of the holiday allocation)
• Private Health Insurance opt in after 6-month probation period
• Fully funded courses that will enhance and expand your capabilities and potential
• All accommodation and travel paid for when working away from home

We offer both onsite training and online training using Microsoft Teams, so we can meet your organisational needs.

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