Mobile Field Technician

BDS are currently recruiting for a Telecare Field Technician to work for a emergency response service in the Hereford area. As a Telecare Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing. Fitting/replacing or repairing equipment. This is a field-based, lone-working role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends). What You Will Be Doing

• Going out daily to install, repair or replace telecare equipment.
• Providing calm, empathetic reassurance and support explaining how to use the equipment.
• Assessing situations and taking appropriate action in line with procedures and training.
• Accurately updating service user records and documentation using our systems.
• Working safely and independently while remaining connected to the wider team. What We Are Looking For
• A caring and calm approach, with the ability to communicate effectively with a wide range of people.
• Confidence working independently in a lone-working, field-based role.
• Willingness to work a rolling rota including nights, weekends and bank holidays.
• Full UK driving license. Company vehicle is provided.
• Basic IT skills and attention to detail when recording information. 9am till 5pm Mon to Friday and 9am to 4.30pm on a Friday Temp to perm On call/ OOO rate £15ph PAYE You must be a driver with a clean license Apply now for immediate consideration