Multi Trade Operative (Housing Repairs & Maintenance - Birmingham)

Are you a skilled tradesperson who takes pride in getting the job done right first time?

Midland Heart has an exciting opportunity for experienced trades people to join our growing In-House Maintenance Team.

We are looking for experienced Multi-Trade Operatives to help maintain and improve over 35,000 homes across the Midlands. If you're looking for stable, permanent employment, excellent benefits, quality tools and equipment, and the opportunity to make a genuine difference to people's lives, we'd love to hear from you.

No two days are the same. You'll work across occupied and empty homes, solving problems, completing quality repairs and helping customers feel proud of where they live. On average, our Multi-Trade Operatives complete around 5–6 jobs each day, although this will vary depending on the type and complexity of the work. We trust our operatives to manage their workload, make decisions on site and deliver a quality service that's right first time.

What's on offer?

• Basic salary of £39,200 per annum Plus;
• Enhanced Out of Hours payments – you'll receive £35 for every completed emergency call-out. With a consistent demand for emergency repairs, this provides a genuine opportunity to boost your earnings throughout the year, subject to service requirements and working time regulations.
• Bonus scheme – Alongside your basic salary and out-of-hours payments, a new bonus scheme is currently under consultation, with the potential to further enhance the overall package.
• Midland Heart van and fuel card
• Equipment including power tools, full uniform and PPE
• Mobile phone and iPad
• 27 days annual leave, plus Bank Holidays, increasing with service up to 30 days, with the option to purchase an additional 5 days per year
• Healthcare benefits including access to Medicash
• Matched pension contributions starting at 4%, up to a maximum of 8%
• Life Assurance of 4 x basic salary
• Access to a range of discounts including gym memberships, holidays, mobile phone contracts and eyecare vouchers

We're also proud to have been named in the Sunday Times Best Places to Work list within the Big Organisations category.

What will you be doing?

As a Multi-Trade Operative, you'll play an important role in ensuring our 35,000 homes are places that people love to live in.

Working across both occupied and empty properties, you'll use your primary trade and wider multi-trade skills to diagnose and complete a broad range of repairs and special projects, including aids and adaptations.

Depending on your primary trade and wider skills, this could include:

• Carpentry & joinery – fitting doors, kitchens and floorboards and fencing
• Plumbing – fitting bathroom suites, tiling, changing taps, repairing toilets and drainage repairs
• Plastering – plastering walls, ceilings and rooms
• Decorating – painting walls, ceilings and woodwork

You’ll take ownership of the work you’re completing, aiming to resolve repairs right first time wherever possible and delivering a high standard of workmanship for our tenants.

What are we looking for?

You’ll be an experienced tradesperson with a strong primary trade, complemented by practical skills across one or more additional trades.

You’ll be confident diagnosing repairs and completing work to a high standard, while having a sound understanding of site safety and safe working practices.

As you’ll be working in people’s homes, how you work is just as important as the repair itself. You’ll communicate clearly with our tenants, treat their homes with respect, work safely and tidily, and leave them confident that the job has been completed properly.

You’ll need:

• Strong experience and competence within your primary trade
• Practical skills across one or more additional trades
• A sound understanding of site safety and safe working practices
• Great communication and customer service skills
• A commitment to delivering quality workmanship and getting repairs right first time
• A full UK driving licence

If you hold a relevant trade qualification, please make sure this is highlighted on your CV when applying.

Who are Midland Heart?

We're one team working together for our tenants. We're a large, ambitious housing organisation providing people with an affordable place to call home.

We value people from all walks of life; we’re committed to developing our people. Whether you’re looking to broaden your trade skills, become a specialist operative, develop into supervisory roles, or generally develop your leadership skills, Midland Heart can support your career journey. We expect a lot from our people, but in return you’ll find a supportive and rewarding workplace where great people thrive.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you’d like to discuss any adjustments you may need to support you through our recruitment process.

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