Multichannel Customer Service Specialist (Nottingham)

TCS London Office in Nottingham, UK, is seeking a Customer Service Associate to deliver exceptional service via phone, chat and email, handling customer queries and ensuring satisfaction in a fast-paced environment. You will follow scripts and use tools to provide resolutions while maintaining quality and compliance standards.

This permanent, onsite role requires teamwork, strong English communication, and the ability to multitask across channels, contributing to high CSAT and adherence to

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