Naval Children’s Charity – Triage Caseworker (Education)

Naval Children’s Charity – Triage Caseworker (Education)

The role is 20 hours per week, negotiable, working remotely but with frequent visits to the NCC

Head Office in Portsmouth for training and assimilation into the Caseworking team.

Working as part of the NCC Casework Team, the Triage Caseworker (Education) will be the first point of contact for beneficiaries seeking educational support through the Greenwich Hospital Go Learn – Free online tutoring for Naval families and the NCC University Bursary Programme. This role involves following the triage processes to assess the needs of the children to provide recommendations for tutoring/bursary support. Assessments may lead to referrals being made to the NCC for financial assistance for other child/family needs, advice, and support in the management of finances, and child specific needs

Key Tasks and Responsibilities

Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support.

The role of Triage Caseworker (Education) is to assess the eligibility for support through the Greenwich Hospital Go Learn and The NCC University Bursary Programmes. Where additional child and family needs are identified, recommendations for appropriate assistance to the NCC Casework Team will be required. Caseworkers should be empathetic and non-judgmental.

Caseworkers will receive induction training in the NCC’s Beacon database, Microsoft forms and other tools necessary to the role. The role is subject to DBS checking.

To apply, please complete the application form on our website and submit it alongside a letter/personal statement setting out the values, skills and experience that you have that makes you suitable for this role to Sara Smith, Head of Operations, by the deadline indicated below.

We hope that this candidate recruitment pack has piqued your interest in joining us and we would actively encourage you to have a pre‑application chat if you would like to do so. To arrange please contact Sara Smith, Head of Operations at

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