Neurodevelopmental Team Lead

Main area Admin Contract Permanent Hours Full time - 37.5 hours per week Job ref 828-PROVIDE4234
Employer Mind Professionals Employer type Public (Non NHS) Site Mind Professionals Town Cambridge Salary £34,000 pa Salary period Yearly Closing 24/08/ :00

Job Overview

Mind Professionals is an ambitious and growing organisation, proudly delivering high-quality services through self pay referrals and NHS contracts. We are looking for an enthusiastic and compassionate Team Lead who can inspire others, confidently oversee day-to-day operations and help shape the team’s continued development. The ideal candidate will be a supportive, proactive leader who is passionate about excellent service delivery and excited by the opportunity to make a meaningful impact within a growing team.

Main duties of the job

The role is for a Team Lead to support with the oversight of day to day operations within the ND team.

Main duties of the job

Support to the Service Manager with operational activities related to the running of the autism and ADHD service.

Support with staff management and oversight, onboarding of new staff, processing referrals, booking appointments, overseeing admin processes following an assessment.

Managing telephone calls and enquiries.

Overseeing waiting lists and ensuring waiting time targets are met.

Deputising for the Service manager.

Person specification

Qualifications

• Management knowledge or experience to degree level equivalent.
• Knowledge of administrative procedures acquired through diploma or equivalent experience or equivalent training and experience
• Evidence of on-going professional development.

Desirable criteria

• Project Management Qualification or experience

Experience

• Experience of co-ordination of multiple activity to support the delivery of services
• Experience of working within a team and providing support to more than one person
• Minimum of 3 years' experience in an administrative role and working within a fast paced organisation
• Experience of developing and implementing processes and procedures.

Desirable criteria

• Knowledge of operational team actively that supports health / surgical services.
• Experience of successfully establishing, maintaining and developing new / improved systems. Experience in the development and performance management of employees.

Further Information

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the Recruitment Team on or

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the Recruitment team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Mind Professionals may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

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