NHS Customer Service Advisor – Maidstone

GXO Logistics, Inc. in Maidstone is seeking a Customer Service Advisor to be the first point of contact for NHS customers, ensuring the highest standard of service and support. The role is based on our Maidstone site and involves Monday to Friday, 09:00–17:00, full-time work.

The successful candidate will handle enquiries, resolve issues within guidelines, manage urgent orders, returns and complaints with empathy, and coordinate with internal teams to maintain seamless service delivery.

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