Night Public Area Room Attendant

The Role:

Night Public Area Attendant

The Restaurant:

South Place Hotel

The Location:

3 South Pl, Moorgate, London EC2M 2AF

The Salary:

Up to £15.21 per hour

Why work for us:

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream - track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London's creative flair. Exploring the hotel, you'll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you'd expect from one of London's most exciting hotels.

With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London's creative flair. Exploring the hotel, you'll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you'd expect from one of London's most exciting hotels.

A bit about what you will be doing:

• Provide in house guest laundry, ironing and pressing services whilst following the standards and procedures and training provided in order to meet and deliver five-star service guest expectation.
• To service and maintain all guest public areas, bathrooms, SPA and wellness facilities, F&B areas and all hotel back areas to the required South Place standards at all times.
• Replace and restock all items provided for guest use within each area as stated above.
• To strip and make up massage beds in SPA area to a quality standard following the trained procedures at all times.
• Service of bathrooms, empty and wash bins, clean bath, shower, basin, toilet and bidet. Wash/dry floor and all glass surfaces to the highest quality standards strictly following health and safety standards procedures.
• Carrying out guest requests such as in-house laundry and ironing service, delivering guest amenities, assisting guests with any reasonable request.
• Vacuum all Public areas floors to remove all debris including your section in the washing room, guest stairs and lifts. Check and clean vacuum cleaner weekly, change dust bag whenever necessary.
• Dust and polish all hard surfaces to a quality sheen using appropriate cleaning chemicals.
• Ensure you trolley, cleaning basket, service area, vacuum cleaner and Public area cupboards are clean, stocked up at all times.
• Report promptly any defects, damages or maintenance issues to the HK Supervisors or Night Manager to ensure those are correctly logged.
• Report any lost/found guest items and strictly follow HK Lost property SOP.
• To offer a professional personal/tailored service to South Place Hotel guests by keeping five-star standards, following VIP, priorities and any special guest request as guided by HK Supervisors and Night Duty Manager.
• Communicate closely with the HK Supervisors and Night Duty Manager in order to provide smooth and professional HK service of all public areas.
• To be responsible whilst liaising with the Executive Housekeeper/Assistant Executive Housekeeper for your own development
• To be aware of and comply with statutory requirements regarding the work place such as Health and Safety, COSH, Hygiene, Fire prevention and evacuation point, Manual handling and successfully complete within the required period the whole CPLE training module.
• To carry out regular deep cleaning of all areas of the hotel as directed by the Executive Housekeeper
• To pack and unpack guest luggage on request
• To help and tidy up or full clean guest rooms, provide turn down service, make up beds, twin beds, baby cots or extra beds whenever business requires
• Maintaining all your work equipment and work areas clean, tidy and organised at all times.

At The Evolv Collection

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

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