Observability & Monitoring Engineer (Dynatrace)

At Computacenter, you’ll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.

As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the world’s most well-known organisations. You’ll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates—contributing to their operational success through proactive insight and incident prevention.

What you’ll do

doDesign, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk

nkCollect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issu

esIntegrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teamsSupport incident response activities and postmortems by identifying patterns, root causes, and optimisation opportuniti

esWork collaboratively with cross-functional teams to define and implement best practices in observability and monitoringAttend customer and project meetings to present monitoring solutions and technical designsProactively identify and highlight risks that could impact solution succe

What you’ll need

• needStrong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk
• lunkDeep understanding of telemetry signal analysis and performance monitoring
• ringExperience integrating observability tools with ITSM platforms and DevOps toolchains
• ainsAbility to troubleshoot complex infrastructure and application issues using monitoring insights
• ghtsSolid scripting experience (Python, PowerShell) for automation and integration
• tionFamiliarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift)
• ift)Strong problem-solving skills and analytical thinking to draw meaningful insights from data
• dataExcellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences
• ncesExperience working in Agile project environments (Scrum, Kanban, etc.)
• tc.)A proactive mindset with a passion for continuous improvement and knowledge sharing

Certifications

• ationsDynatrace Associate &am
• p; ProSplunk Core Certified Powe

Desirable Experience

• perienceDevOps or Site Reliability Engineering (SRE) ex
• perienceAutomation with Terraform or simil
• ar toolsBuilding CI/CD p
• ipelinesExperience with Docker and Kubernetes for packaging and de
• ploymentAbility to adapt to new technologies in fast-paced envi

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