Office Administrator

Office Support Agent

📍 Location: Greendale 💷 Pay: £13.50 - £14.00 per hour (depending on experience) 🕒 Hours: Monday to Friday

Available Shifts:

• 5:00am - 1:30pm

• 11:00am - 7:00pm

About the Role

Recruitment Solutions are wrking with a busy and established logistics and parcel distribution company based in Greendale, looking for a reliable and motivated Office Support Agent to join their team.

This is a varied role that involves supporting day-to-day office operations, handling customer enquiries, and ensuring excellent customer service throughout the parcel delivery process.

Key Responsibilities

• Answering incoming customer calls and emails

• Assisting customers with parcel and delivery enquiries

• Updating and maintaining records using computer systems

• Processing and tracking shipments

• Liaising with drivers, depots, and customers

• General administrative and office support duties

• Ensuring customer issues are resolved efficiently and professionally

The Ideal Candidate

• Previous customer service or administration experience is desirable

• Confident telephone manner and excellent communication skills

• Good computer skills, including Microsoft Office and data entry

• Ability to work in a fast-paced environment

• Organised, reliable, and able to multitask

• Due to the location, own transport is ideally required

What They Offer

• Competitive hourly rate of £13.50 - £14.00 per hour

• Monday to Friday working pattern

• Stable, long-term opportunity within a established logistics business

• Friendly and supportive team environment

If you're looking for a varied office-based role with customer interaction and administration responsibilities, we'd love to hear from you.

Apply today with your CV to be considered