Office and Culture Manager - London, UK

About FIXR

Here at FIXR, we’re on a mission to become the world’s leading ticketing and event intelligence platform. Ticket sales and event management can often be clunky and manual, but our platform makes it effortless for organisers to create seamless, user-friendly experiences for their attendees. At the core of FIXR is a powerful suite of data and reporting tools that provides organisers with actionable insights to better understand their audience and scale their business.

This is an exciting opportunity to join our UK team as we accelerate our global growth and expand into new ticketing sectors. While based in our London HQ, you will collaborate closely with our international teams.

About the Role

We are looking for an Office & Culture Manager to drive the day-to-day operations of our London HQ while shaping a vibrant company culture. In addition to supporting our local team, you will extend operational support to our South Africa office.

As our ultimate team champion, you will ensure our workplace remains an energising, efficient, and fun place to work. You will own the planning of company activities, social events, and high-impact meetings. As the front-of-house ambassador, you'll provide a warm welcome to all guests and clients. Additionally, you will support company leadership by providing Executive Assistant services to the C-Suite.

This is an in-office role based in our London HQ 5 days per week.

Key Responsibilities

• Office Appearance & Upkeep: Ensure the office maintains a professional, high-spec presentation at all times. Serve as the primary point of contact for landlord relations, facilities, and external suppliers.
• General Office Management: Manage office budgets, inventory, and procurement, including merchandise, stationery, tech equipment, refreshments, and courier services. Keep meeting rooms fully equipped and operational.
• Client & Guest Experience: Serve as the face of the business, delivering a warm, professional welcome to all guests. Coordinate logistics and catering for key client meetings and internal presentations.
• People & Culture: Drive initiatives that foster a dynamic, fun, and inclusive work environment. Lead the planning of company socials, team training, client networking initiatives and seasonal events. Manage the onboarding experience for new hires and build ongoing employee engagement programmes.
• EA & Team Support: Provide executive support to the C-Suite team, including diary management, travel logistics, and expense processing. Assist sales and account teams with external client visits and roadshows.

What We’re Looking For

• A vibrant, high-energy personality who brings passion and fun to the workplace.
• A proactive, \"can-do\" mindset with a proven ability to prioritise and multitask effectively.
• Exceptional organisational, logistical, and planning skills.
• Strong verbal and written communication skills with high attention to detail.
• An articulate, professional, and welcoming demeanour.
• A true team player passionate about cultivating company culture.

Benefits

Competitive Salary + performance bonus.

Prime Location — office is in the heart of Soho, London.

Extra Loyalty Leave — earn an additional day of paid holiday for every year of service.

L&D Budget — dedicated funding for professional development.

Social Culture — an inclusive, dynamic environment with regular team socials.

Perks — free tickets to FIXR events.

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