On Senior Specialist - D365 Administrator

We are looking for an experienced and strategic Senior D365 Systems Administrator to join our global D365 Operations team. This is a pivotal role where you will take ownership of complex functional areas within our ERP landscape, drive key projects, and champion innovation. If you have a deep passion for technology, a talent for solving complex challenges, and the drive to lead and mentor, this role is for you. You will be instrumental in shaping the future of our modern, cloud‑based IT systems that power a global business.

Your Mission

• Guarantee the seamless performance of our core business operations by providing expert, hands‑on support and serving as the lead escalation point for our D365 platform.
• Lead functional investigations during outages, proposing immediate workarounds to ensure business continuity.
• Own the investigation and resolution of intricate system issues, driving deep root cause analysis for recurring problems and designing robust, long‑term solutions.
• Lead collaborations with senior technical and business stakeholders to challenge the status quo and implement innovative configuration changes that enhance system stability and efficiency.
• Drive functional sub‑projects from end‑to‑end, managing deliverables, timelines, and external partners to ensure successful project execution.
• Take ownership of complex functional configurations within D365 F&O, including areas like Order to Cash and Advanced Warehouse Management.
• Champion the continuous improvement of our systems by identifying opportunities for optimisation and proactively contributing to our internal knowledge base.
• Participate in an on‑call rotation to provide critical after‑hours support and ensure system stability.

Your Story

• A degree in Computer Science, Information Systems, or a related engineering field.
• A minimum of 3 years of hands‑on experience with Microsoft Dynamics 365 F&O in an administrator or analyst role—or functional consultant role. A strong background in the Supply Chain Management (SCM) module is highly desired.
• Proven experience owning and delivering complex configurations and leading functional sub‑projects.
• You are a master collaborator with exceptional communication skills, capable of effectively engaging with stakeholders at all levels.
• You possess a strong problem‑solving mindset, with a track record of identifying the root cause of issues and implementing lasting solutions.
• You work autonomously, consistently challenging prevailing assumptions and driving initiatives forward with minimal supervision.

Meet The Team

Become an essential part of our global D365 Operations team, with colleagues located across Zurich, Berlin, London, New York and Shanghai. We are hands‑on experts dedicated to keeping On's core business systems running flawlessly. Our team thrives on solving challenging problems, providing exceptional user support, and ensuring our ERP platform is stable and efficient. In this senior role, you will have a significant impact, mentoring others and driving the evolution of our systems alongside a team of seasoned professionals.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically— to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team‑oriented atmosphere, with access to personal self‑care for both physical and mental well‑being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

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