One Stop - Customer Service Assistant

One Stop - Customer Service Assistant

Join One Stop, a subsidiary of Tesco, in a fast‑paced retail environment where no day is the same.

Responsibilities

• Provide excellent customer service, offering support and guidance.
• Stock shelves, process payments and maintain the store’s appearance.
• Play a key role in day‑to‑day operations, ensuring tasks are completed to meet customer needs.
• Implement training and safety procedures to maintain a safe workplace.
• Assist with seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and contribute to profit delivery.
• Follow company policies and record accurate time‑keeping for pay.
• Adhere to security procedures and wear safety equipment where required.
• Follow the Think 25 policy when serving age‑restricted products.
• Respond quickly to assistance calls or interventions on self‑checkout stations.
• Keep aisles clear and maintain a tidy, organised environment.
• Potentially run shifts in the absence of the Shift Leader or Store Manager.
• If the store has a Post Office Local, undertake the required post office financial and criminal‑conviction background check.

What’s in it for you?

One Stop offers a supportive culture with flexibility, employee benefits and community involvement. We are passionate about creating a welcoming environment for customers and colleagues alike.

Benefits

Benefits include flexible working, employee discounts, training and development opportunities, and community benefits. Full details are available on the Careers page.

Diversity & Inclusion

One Stop welcomes everyone and is a Disability Confident Leader (Level 3). We offer reasonable adjustments throughout the recruitment process to ensure a fair opportunity for all candidates.

Community Involvement

We support local charities, partner with national organisations and have raised over £10.4 million for good causes. Employees are encouraged to participate in community events.

Contact

Apply online and speak with us about flexible working options that best fit your life.

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