Online Student Success Coach

University of York is seeking a Student Success Adviser for York Online to support learners across our 100% online programmes. You will answer student enquiries daily, reach out to at-risk students, and collaborate with the team to remove barriers to success.

You will explain policies clearly, maintain accurate records, and provide a warm, professional service across phone and digital channels, including signposting to additional services when needed.

#J-18808-Ljbffr