Operational Trainer (MHE)

Job Overview

About The Role At AO, we’re all about keeping things simple, doing the right thing and making life easy — for our customers and our people.

What You’ll Be Doing

• Deliver practical and engaging training across multiple departments
• Lead inductions for new starters and agency colleagues
• Train, assess and re‑certify colleagues on MHE
• Make sure everything we do is safe, compliant and by the book
• Keep training records accurate and up to date
• Work closely with teams like Health & Safety, HR and Operations
• Spot opportunities to improve processes and raise standards
• Help make sure mandatory training is completed across your shift

About You

We’re after someone who’s confident, hands‑on and great with people — someone who can bring training to life and adapt their style to suit every learner.

Requirements

• A full UK driving licence
• An accredited MHE Instructor qualification (RTITB / ITSSAR / AITT)
• Experience operating a range of manual/material handling equipment
• A strong understanding of UK health & safety
• Experience delivering practical training (and the odd PowerPoint!)
• Confidence building relationships across different teams
• The ability to create and update training materials

Bonus If You Have

• Manual Handling Instructor qualification
• A Level 3 Assessing qualification (or similar)
• Experience in a fast‑paced warehouse or distribution environment

Benefits

• 24 days holiday.
• At least 5% contribution pension scheme*
• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

*Referral to AO benefits page omitted in this description.

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