Operations Assistant

The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over one hundred minibuses used to transport people in North Yorkshire.The team comprises approximately 340 Drivers and Passenger assistants that operate at locations throughout North Yorkshire.

The transport provided enables people to access day centres, learning opportunities, supported employment and other meaningful activities in our community. The Team also provides several Local Bus Services throughout the County.

We are looking for an Operations Assistant for the Selby based Operations Office. This post is a Fixed Term position at 37 Hours per week and is based in Selby.

It is essential you have a full UK Driving License for this post.

The role

The main function of this post is to support the Operations Officer with the day-to-day operational duties regarding the Safe, Reliable and Cost Effective Operation of Integrated Passenger Transport in the Selby area.

• Assisting the Operations Officer in responding to transport requests from colleagues in Integrated Passenger Transport and customers requesting trips.
• Coordinatethe arrangements to ensure timely presentation of vehicles for maintenance inspections, MOT’s, repairs and helping with breakdowns, linking up with the NYC Fleet Management Team and also NY Highways or other contractors as required.
• Respond to unforeseen events by providing solutions to ensure service delivery is continued, for example, responding to staff absences, vehicle breakdowns and traffic delays to guarantee an uninterrupted service
• Stay calm and effective under pressure, maintaining resilience when handling operational setbacks with adaptability and a problem-solving mindset

This post involves access to vulnerable service users and if you were offered the position, you would be required to undergo an Enhanced DBS (Disclosure and Barring Service) background check.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:

• A local government pension scheme with 15.1% employer contribution
• Salary sacrifice schemes
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Travel loans
• Health Assured – confidential help and support for your wellbeing

Contact and apply

For an informal discussion, please ring Jenny Morley on or email or email Christopher Jones at

Key documents

Job Description

Total Rewards Brochure

Key dates

Closing date: 16 August 2026

Interview date: week commencing 17 August 2026

Venue for interview: Area 7 Selby

Enhanced Level DBS Disclosure is required for appointment to this post.

Company: North Yorkshire Council

Salary: £25,989 – £27,254 per annum

Location: Selby, North Yorkshire

Sector: Highways

Sector: Traffic Management

Sector: Transport Planning

Job Role: Co-ordinator

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