Operations Manager - Financial Services

About the Role

Our client is seeking an experienced and dynamic Operations Manager to oversee and optimize the day-to-day operations of their financial services division in Plymouth . This critical role involves managing operational processes, improving efficiency, ensuring regulatory compliance, and leading a team of operational staff. You will be responsible for implementing best practices, managing budgets, and ensuring the seamless delivery of services to clients. This is an excellent opportunity for a proven leader to drive operational excellence within a growing financial institution.

Key Responsibilities

• Manage and direct all daily operational activities within the financial services department.
• Develop and implement operational strategies to enhance efficiency and reduce costs.
• Ensure compliance with all relevant financial regulations and internal policies.
• Lead, train, and motivate the operations team to achieve departmental goals.
• Oversee process improvement initiatives and the implementation of new systems.
• Manage vendor relationships and operational budgets effectively.
• Monitor key operational performance metrics and report on findings.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the financial services sector.
• Proven track record of improving operational efficiency and managing teams.
• Strong understanding of financial services regulations and compliance requirements.
• Excellent leadership, communication, and problem-solving skills.
• Experience with process mapping and re-engineering.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to lead and shape operations for a key financial services provider in Plymouth .
• Professional development and leadership training programs.
• A stimulating work environment with a focus on continuous improvement.
• Pension scheme and health insurance.