Operations Manager
- City of Westminster, Greater London
- Permanent
- Full time
- £60,000 - £60,000 Per Annum
Job Description
Operations Manager – Building Services / Facilities Management
Location: South London Salary: £60,000 per annum Sector: Building Services / Facilities Management
We’re looking for an experienced Operations Manager to oversee the delivery of high-quality building services and facilities management across a portfolio of sites in South London.
This is a hands-on operational role suited to someone with a strong engineering/building services background, or an experienced FM professional who has successfully managed hard services including M&E, HVAC, electrical, mechanical and statutory compliance.
The Role
You’ll be responsible for the day-to-day operational performance of the contract, ensuring engineering services are delivered safely, efficiently and to a consistently high standard.
Key responsibilities include:
- Managing engineering and hard FM service delivery across multiple sites.
- Leading and supporting engineers, supervisors and subcontractors.
- Managing planned and reactive maintenance performance.
- Ensuring all statutory, compliance and health & safety requirements are met.
- Monitoring KPIs, SLAs and operational performance.
- Managing client relationships and attending regular operational meetings.
- Overseeing subcontractors and specialist service providers.
- Managing budgets, costs and operational resources.
- Identifying opportunities to improve service delivery and efficiency.
- Supporting mobilisation, projects and continuous improvement initiatives.
About You
You’ll ideally have an engineering qualification or building services background, although strong hard-services FM experience will also be considered.
We’re looking for someone who has:
- Proven experience managing hard FM / building services operations.
- Strong knowledge of M&E services and building maintenance.
- Experience managing engineering teams and subcontractors.
- A good understanding of statutory compliance and PPM.
- Strong client-facing and commercial skills.
- The ability to manage multiple priorities in a fast-paced environment.
- A practical, hands-on approach rather than purely administrative FM experience.
Salary: £60,000
This is an excellent opportunity for an experienced Engineering Manager, Operations Manager, Senior Facilities Manager or Contract Manager looking to take ownership of a significant hard-services operation in South London


