Operations Manager

About the Role

Our client is looking for a skilled and motivated Operations Manager to oversee operations in Norwich . This role is crucial for ensuring the efficient execution of daily activities, managing operational teams, and implementing strategies to enhance productivity and service quality. The ideal candidate will bring a strong background in operational management and a commitment to continuous improvement. This is an excellent opportunity to lead operations in a key regional hub with a hybrid working model.

Key Responsibilities

• Manage and optimize daily operational processes and workflows.
• Lead, train, and support a team of operational staff, ensuring high performance.
• Implement and monitor operational policies and procedures to ensure efficiency and compliance.
• Track key performance indicators and provide regular reports on operational status.
• Manage operational resources and budgets effectively.
• Collaborate with other departments to ensure seamless operational support and problem resolution.

Requirements

• Bachelor's degree in Business Administration or a related field.
• Minimum of 4 years of experience in operations management or a supervisory role.
• Proven experience in team leadership and operational planning.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Familiarity with ERP systems and operational software.

Benefits

• Competitive salary and comprehensive benefits.
• Hybrid work arrangement providing flexibility.
• Opportunities for professional growth and training.
• Pension contributions and other employee incentives.
• A dynamic and collaborative work environment in Norwich .