Operations Manager

About the Role

Our client is seeking a dedicated and efficient Operations Manager to oversee their operations based in Norwich . This role is critical for ensuring the smooth and effective functioning of the business unit, managing daily activities, and driving process improvements. You will lead a team of operational staff, manage resources, and work towards achieving key performance indicators. The ideal candidate is a proactive problem-solver with strong organizational skills and a commitment to operational excellence.

Key Responsibilities

• Manage the daily operations of the business unit, ensuring all activities are performed efficiently and effectively.
• Develop and implement operational plans and procedures to optimize workflows and enhance productivity.
• Lead, motivate, and manage a team of operational staff, providing guidance and support.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Manage operational budgets, ensuring cost control and efficient resource allocation in Norwich .
• Ensure compliance with all company policies, health and safety regulations, and industry standards.

Requirements

• Proven experience in an Operations Management role or a similar supervisory position.
• Strong understanding of operational processes, logistics, and team management.
• Excellent organizational, time management, and problem-solving skills.
• Good communication and interpersonal skills, with the ability to lead and motivate a team.
• Proficiency in relevant operational software and Microsoft Office Suite.
• A relevant qualification in Business Administration or Operations is beneficial.

Benefits

• Competitive salary and potential for performance-related pay.
• Comprehensive health and wellness benefits package.
• Generous annual leave and holiday entitlement.
• Opportunities for professional development and skill enhancement.
• A supportive and team-oriented work environment.