Operations Manager

About the Role

Our client is seeking a dedicated Operations Manager to oversee and enhance operational efficiency within their organisation in Stoke-on-Trent . This role requires a leader committed to process improvement, team development, and maintaining high standards of service delivery. You will play a key role in optimising daily activities, managing resources effectively, and ensuring that all operational functions support the company's strategic growth and success in Staffordshire .

Key Responsibilities

• Manage daily operational activities, ensuring seamless execution and high-quality output.
• Develop and implement strategies for operational efficiency, cost reduction, and continuous improvement.
• Lead, coach, and develop the operations team to foster a culture of performance and collaboration.
• Monitor key performance indicators (KPIs) and report on operational effectiveness to senior management.
• Ensure compliance with all health, safety, and company regulations.
• Manage supplier relationships and procurement processes to optimise operational costs.

Requirements

• Previous experience in a senior operations management role is essential.
• Demonstrated leadership skills with a proven ability to manage and motivate teams.
• Strong analytical and problem-solving capabilities.
• Excellent understanding of operational best practices and process optimisation techniques.
• Experience working within a hybrid operational model.
• A degree in Business Management, Operations, or a related field is preferred.

Benefits

• Competitive salary and potential for annual bonuses.
• Flexible hybrid working arrangement for enhanced work-life balance.
• Comprehensive benefits package including health and pension schemes.
• Opportunities for professional development and career advancement.
• A dynamic role within a supportive team environment in Stoke-on-Trent .