Operations Shift Manager

Freightserve recruitment are looking for a Operations Shift Manager for a well-established Freight Company. The company is based in the East Midlands area.

Job description:-

• Liaise with other departments to solve problem shipments.

• Arrange collections and deliveries where required.

• Monitor warehouse Operations.

• Operating IT-systems - as required.

• Answering and returning customer emails and calls in a timely manner and to agreed standards.

• Be polite and always respond positively to customers/colleagues.

• Investigating missing, late, and damaged parcels with analysing CCTV footage.

• Entering data accurately and efficiently in a timely manner.

• Building cardboard containers and pallets, using shrink wrap.

• Using pallet trucks cages and transferring parcels and pallets between warehouses

• Creating container labels.

• Ensure correct scans are applied to both shipments and containers.

• Picking & Packing orders and processing through IT systems.

• Assisting with stock takes.

• Operating IT-systems.

• Producing accurate carrier labels for all shipments.

• Making sure that the correct shipping information is attached to all parcelsWork includes regular light,medium and occasional heavy manual lifting and handling.

• Becoming the main point of contact for all compliance related matters such as Security, H&S, DG limited to what actually is processed in the MW

• Completing regular audits, reporting findings and follow up with solutions

• Supporting the administration of H&S and calibration checks (this is only for the Main Operations areas)

• Mentoring Supervisors, Team Leaders on compliance matters

• Coordinate procedures with regards to security protocols.

• Enforce and monitor DG compliance, Health & Safety rules and regulations.

• Review reports on incidents and breaches, investigate and resolve issues

• Understand, support and complete staff vetting procedure.

• Check shipping paperwork is correct before lodging.

• Enforce and monitor DFT rules and regulations.

Shifts:-

Shift 11:30 – 20:00

Shift :13:30 - 22:00

Shift 18:00 – 02:30

Shift 19:30 – 08:00

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry