Operations Strategy & Transformation Lead

YouLend is seeking a Head of Strategy & Transformation to lead a major 2-3 year operations transformation. You will own the TOM, govern the change portfolio, and translate frontline needs into clearly defined tech requirements.

You’ll lead analysts and partner with Engineering to prioritise delivery, drive automation, and ensure benefits are realised. The role reports to the VP of Operations in London, with a focus on delivering a scalable, post-transaction operating model and a high-performing

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