Outbound Sales Executive

CDM Recruitment is recruiting an Outbound Sales Executive to join a busy Business Development team on a permanent basis. This is a telephone-led new business role focused on identifying opportunities, winning new accounts and re‑engaging lapsed customers.

Key Responsibilities

• Identify and qualify prospective customers across a broad range of industries.
• Make proactive outbound contact by telephone, email and social media.
• Win new accounts and re‑engage lapsed customers.
• Build and maintain strong relationships with a varied customer base.
• Maximise new business opportunities while maintaining high standards of customer care.
• Maintain accurate customer and sales information.

What We’re Looking For

• A confident and professional telephone manner.
• Previous outbound sales, telesales, call‑centre or customer service experience would be advantageous.
• Strong written and verbal communication skills.
• Good attention to detail and time management.
• Self‑motivation, resilience and a willingness to learn.
• Ability to work independently and as part of a team.
• Cable/electrical sector experience is advantageous but not essential.

Package & Benefits

• This is a full‑time, office‑based position. Hybrid and remote working are not offered.
• Quarterly bonus linked to new accounts won and lapsed customers successfully converted back to active clients.
• Monday‑Friday with weekends off and a Christmas shutdown.
• 22 days’ annual leave plus bank holidays, increasing with length of service to a maximum of 25 days.
• Annual pay review.
• Company pension: 5% employee contribution and 3% employer contribution.
• Non‑contractual scrap bonus after 12 months’ service.
• Non‑contractual Christmas bonus after 12 months’ service, starting at one week’s wage and increasing with length of service.
• Summer and winter social events.
• Option of weekly or monthly pay.

The Opportunity

This is an opportunity to join a long‑established, market‑leading business with a strong reputation, structured training and genuine long‑term career prospects

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