Outpatient Appointment Concierge — Flexible Hours

The Princess Alexandra Hospital NHS Trust is seeking a professional receptionist for the outpatient front desk. You will provide a patient-centred reception across sites and manage the Patient Appointment Service to meet KPIs and high standards of care.

You will communicate politely with patients, relatives and staff, uphold confidentiality and data protection, and ensure bookings, clinic outcomes forms and follow-ups are completed in a timely manner. A calm, professional demeanour is essential.

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