Overnight Guest Experience Lead | 4-on/4-off

Malmaison Birmingham is seeking a Night Manager to oversee hotel operations from sundown to sunrise, ensuring guest expectations are met and brand standards are maintained.

You will lead a hands-on team during night hours, manage guest satisfaction, coordinate with Front Office and other departments, and support internal development within Malmaison. The role offers a competitive salary, 4 on/4 off shifts, meals on duty, and discounted staff rates.

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