Partner Implementation Specialist

3 weeks ago Be among the first 25 applicants

About Us

YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies, and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway, and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible, and affordable funding. We operate in 9+ geographies across the UK, EU, and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies embedding financing into their customer journeys. We are building the solutions to power that future.

The Role

To meet the growing demand for our technology and services, we are hiring a Partner Implementation Specialist. We seek a technically minded individual with a strong bias to action, excited about leveraging technology and design to deliver meaningful business outcomes for YouLend, our partners, and their merchants.

As a Partner Implementation Consultant, you will collaborate with internal and external stakeholders to deliver market-leading solutions for YouLend's existing and future strategic partners. You will work cross-functionally with our Commercial, Product, and Operations teams to ensure seamless partner deliveries, enhancing both merchant experience and revenue.

Requirements

• Reduce project delivery times by supporting partners and internal teams with all aspects of their deliverables
• Oversee implementation of new and existing partner solutions, working directly with project managers and software engineers
• Provide best practice delivery advice to partners
• Present collateral, detail integration options, and explain technical integrations and merchant journeys to partners
• Solve technical challenges in current processes and address partner questions
• Ensure stakeholder awareness of responsibilities and alignment on timelines
• Support YouLend teams in scoping and encouraging further implementation work
• Identify and implement improvements in technologies and processes

Essential Skills

• Experience in a partner or client-facing role
• Successful track record in delivering software/SaaS integrations or launching new products/features
• Strong technical understanding and experience working with software engineers
• Ability to interact with both technical and non-technical stakeholders
• Excellent written and verbal communication skills
• Strong problem-solving skills and creativity
• Team player with a low ego and proactive attitude
• Empathetic and collaborative approach to partner problem-solving

Desirable

• Commercial mindset ensuring value in integration work
• Interest in making an impact within a fast-paced organization
• Experience leading projects across various organizations
• Understanding of FinTech, payments, or related industries

Salary and Benefits

Salary: Up to £80,000 + up to 25% annual bonus

• Stock Options
• Private Medical Insurance via Vitality
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern office in Central London
• Free Gym in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance for late working
• Monthly office masseuse
• Team and social events
• Football Power League / Squash Club

Diversity & Equal Opportunity

We champion diversity and equal opportunity employment. Our hiring decisions are based solely on qualifications, merit, and business needs, without discrimination based on race, gender, age, disability, religion, nationality, or other protected characteristics.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Information Technology
• Industries: IT Services and IT Consulting

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