Partnership Manager - London

Partnership Manager - London

Salary: 65000Company Description

McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

Job Description

As Tourism Partnership Manager, youll build and activate partnerships across travel, hospitality, loyalty and financial services, ensuring they deliver measurable commercial impact in our priority international markets. Youll shape and scale highvalue strategic partnerships that drive incremental demand, sales uplift and longterm competitiveness across the McArthurGlen portfolio.

This is a Group-level role working closely with Tourism, Strategy, IT, Legal, Finance and regional teams. Youll bring structure, rigour and creativity to how we evaluate, implement and optimise partnerships-turning great ideas into repeatable, scalable growth engines.

What youll be doing

Reporting to our International Markets Director, youll drive a focused portfolio of highvalue partnerships across travel, hospitality, loyalty and payment ecosystems-shaping opportunities, applying structured evaluation and ensuring each partnership is commercially sound and scalable. Working crossfunctionally, youll lead delivery from business case to launch, manage operational readiness, and oversee loyalty and paymentlinked mechanics while maintaining strong partner relationships.

Your work will generate measurable commercial impact, from incremental footfall and sales uplift to highvalue customer acquisition. Youll track performance through core KPIs, optimise based on insight, and integrate partnerships seamlessly into the customer journey and marketing activity. Youll also support CRM growth, ensure clear reporting, and use datadriven learnings to refine and elevate future partnership strategy.

The location of this jobs is flexible, for a detailed description of the responsibilities, see theJob Description

Qualifications

• Proven experience managing strategic partnerships in travel, hospitality, loyalty, payments or retail.
• Strong commercial judgement with the ability to assess value and shape compelling business cases.
• Confident stakeholder manager who can align senior partners and crossfunctional teams.
• Analytical mindset with comfort using KPIs, data and insights to drive decisions.
• Highly organised, proactive and deliveryfocused, able to manage multiple workstreams endtoend.

Additional Information

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
• Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

#LI-NP1

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.

Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.

McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact