Patient Experience Lead – Vision Care

Optical Express in Glasgow seeks a Patient Advisor to guide patients through their vision treatment journey, supporting clinicians and handling bookings, payments, and aftercare in a premium, service-driven environment.

The role requires exceptional communication, strong attention to detail, and experience in patient-facing roles. Full-time, 40 hours weekly, evenings and weekends may be required; salary £29,000 plus bonus and benefits.

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