People Systems Analyst (SuccessFactors)

People Systems Analyst (SuccessFactors) - London (hybrid) - 12 Month Fixed Term Contract

A fantastic opportunity has arisen for a People Systems Analyst (SuccessFactors) to join a leading law firm in London on a 12 Month Fixed Term Contract basis.

Key Responsibilities

• Support day-to-day operation and maintenance of SAP SuccessFactors
• Support people systems projects including workflow improvements, configuration changes, maintenance, upgrades, testing, and rollouts
• Collaborate with the People team to identify system improvements and implement configuration changes
• Develop and maintain reports and dashboards to support data-driven decision-making
• Support cyclical HR projects such as Gender Pay Gap, annual regrading, and appraisal processes
• Troubleshoot system issues and provide timely resolution or escalation
• Ensure data integrity and compliance with data protection regulations
• Assist in rollout of new HR technologies and digital initiatives
• Provide training and support to HR users and stakeholders on system functionality
• Maintain global intranet content relating to people systems
• Build relationships with external suppliers and raise support cases
• Input and maintain data on people systems

Key Experience

• Experience in HR systems administration or analysis, ideally within professional services or legal environment
• Strong understanding of HR processes and data structures
• Proficiency in reporting tools, data analysis and MS Excel
• Experience with system configuration, testing, and documentation
• Experience with global HR systems including SAP SuccessFactors and multi-jurisdictional data
• Knowledge of GDPR and relevant data protection regulations
• Excellent problem-solving skills and attention to detail
• Strong communication and stakeholder management abilities
• Ability to work independently and collaboratively in fast-paced environment
• High levels of discretion, confidentiality and diplomacy

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