Performance & Insights Manager

Job Description - Performance & Insights Manager (MER Q)

Performance & Insights Manager Group : Mercedes-Benz Group AG

Description

Performance & Insights Manager

About Us

Mercedes-Benz Vans provides world-class vans and services to customers across the UK. We keep the wheels turning for our people and businesses, driving opportunity and inspiring ideas with everything we do.

We’re ambitious, future-focused and committed to shaping the future of electric mobility with digital solutions that deliver best-in-class customer experience.

Our passionate team is focused on championing inclusivity, respect and equal opportunities for all, because our backgrounds, beliefs, values and culture shape who we are, what we do and how we do it.

From our fantastic colleagues to our trusted Dealer network – everyone who works for us, and with us, is helping to impact the future of transportation.

It’s an exciting time to be part of the team, so what are you waiting for?

How you’ll play your part

We’re looking for someone highly motivated and agile, who has proven leadership experience and can bring deep expertise in accelerating the EV transition, shaping sustainable business strategies, and ensuring compliance within an evolving regulatory landscape.

In this role you'll lead the Insight team to turn data into powerful business insight, driving smarter decisions and identifying opportunities across every business channel. You'll shape the business intelligence strategy and deliver forward-looking analysis on electrification, digital sales, lifecycle profitability and automation, helping Sales Operations stay ahead in a rapidly evolving market.

What you’ll do:

• Lead and develop a high-performing team of Insight Business Partners, driving results and fostering growth.
• Deliver strategic insight and analysis across the business, dealer network, digital channels and direct-to-customer models.
• Shape the Insight strategy, providing data-driven recommendations to support key business and Board decisions.
• Identify commercial risks and opportunities through market, competitor and performance analysis.
• Create and present impactful insights, dashboards and forecasts to senior stakeholders and the dealer network.
• Build strong partnerships across Sales, Product, After Sales, Finance, Digital, Sustainability and Customer Experience teams.
• Manage dealer and channel incentive programmes, ensuring accuracy, compliance and stakeholder confidence.
• Drive automation and continuous improvement across reporting, forecasting and insight processes.

What you’ll bring:

• Proven leadership skills, with the ability to prioritise, delegate and deliver at pace.
• Strong analytical experience, turning market and financial data into actionable insight.
• Highly numerate with exceptional attention to detail.
• Confident communicator, able to influence and engage diverse stakeholders.
• Advanced Excel, Power BI and Tableau expertise.
• Experience using AI, predictive analytics and machine learning to drive decisions.
• Commercial awareness across dealer, direct and digital sales channels.
• Experience leveraging automation tools and data pipelines to improve efficiency.

At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.

What’s in it for you

As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Who we are

Through the doors of Mercedes-Benz Vans, you’ll find a passionate team working to innovate and deliver top-tier commercial vehicles that drive business success. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.

We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.

We care about your personal data. The UK General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group at the following address: HPC W Stuttgart, .

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