Platforms AI Champion

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Platforms AI Champion

London/Swindon – Hybrid

We are hiring an AI Champion to accelerate safe, effective adoption of AI across the Platforms department. You will identify and evaluate high-impact AI use cases, enable and train engineering teams, and integrate AI into our developer and platform workflows—optimising speed, quality, and reliability while meeting our regulatory and security standards (e.g. PCI DSS, GDPR, and EU AI Act readiness).

You will act on behalf of the Platforms department as the connective tissue between Platform Engineering, SRE, Developer Experience, Cloud/Infra, Security, Data, and Delivery, building the guardrails, tooling, and practices that help teams leverage AI responsibly and measurably improve outcomes.

What you will be doing:

• Design and deliver product solutions aligned to business and market needs.
• Translate business objectives into functional product capabilities.
• Embed security, compliance, scalability, and resilience into designs.
• Develop and maintain design standards, guidelines, and component libraries.
• Collaborate with stakeholders across product, engineering, architecture, and QA.
• Create user journeys, process flows, capability maps, and personas.
• Prioritise design activities based on business value and feasibility.
• Continuously improve designs through feedback and data-driven insights.
• Champion design best practices and consistency across products.
• Ensure alignment with architectural principles and technology standards.
• Monitor industry trends, emerging technologies, and market developments.
• Facilitate workshops, design reviews, and ideation sessions.
• Manage shared design assets to support efficient delivery.
• Balance innovation with technical feasibility and time-to-market requirements.
• Define and track design metrics to measure user and business outcomes.

What you will bring:

Essential:

• Strong experience in software engineering, platform engineering, SRE, DevOps, or developer experience.
• Proven track record of leading AI initiatives from pilot to production, delivering measurable business outcomes. Strong understanding of modern PayTech platform technologies, including AWS, Kubernetes, Azure DevOps, Dynatrace, Terraform, Env0, and developer tooling.
• Solid understanding of security, privacy, and compliance requirements within PayTech and financial services, including PCI DSS and GDPR.
• Excellent stakeholder management and communication skills, with the ability to translate complex requirements across engineering, compliance, and business teams.
• Proven ability to drive enablement through hands‑on workshops, clear documentation, and community engagement.
• Data‑driven mindset with experience defining and tracking KPIs, and using telemetry, usage metrics, and cost modelling to support decision‑making.

Desirable:

• Experience applying LLMs and AI technologies to engineering workflows or platform operations within an enterprise environment.
• Familiarity with EU AI Act readiness

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.

As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast‑paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays
• Hybrid working environment (min. 3 days per week in the office)
• Pension Scheme – employer 6% with minimum employee contribution 3%
• Discretionary bonus scheme based on company and personal performance
• Medical & international travel cover (leisure and action sports)
• Life insurance (4x salary)
• Wellbeing Employee Assistance Program (extended access to family members)
• Holiday trading scheme
• Season ticket loan
• Cycle to Work scheme
• Employee discount shopping platform
• Employee referral bonus scheme
• Digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering programme
• Social events

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.

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