Open roleExternal
Policy Administrator
- plymouth, devon, PL1 2AD, United Kingdom
- Hybrid
- Full time
- £28,000 - £28,000 Per Annum
Job Description
About the Role
Our client is looking for a detail-oriented and organized Policy Administrator to join their busy team in Plymouth . This role is fundamental to the smooth operation of the insurance business, involving the accurate management of customer insurance policies from inception to renewal. You will be responsible for processing policy changes, issuing documentation, and ensuring data integrity. This is an excellent entry-level opportunity for someone with strong administrative skills and an interest in the insurance sector , looking to build a career in a supportive environment within Devon .
Key Responsibilities
- Process new insurance policies, renewals, endorsements, and cancellations accurately and efficiently.
- Issue policy documents, certificates, and other relevant correspondence to clients and brokers.
- Maintain and update customer records in the policy administration system, ensuring data accuracy.
- Respond to customer and broker inquiries regarding policy details and changes.
- Liaise with underwriters and claims teams to resolve policy-related queries.
- Assist with the preparation of management reports and statistical data.
Requirements
- Previous administrative experience, ideally within the insurance or financial services industry.
- Strong attention to detail and accuracy in data entry and document processing.
- Good communication and interpersonal skills, with a customer-focused approach.
- Proficiency in using computer systems, including Microsoft Office Suite and policy administration software.
- Ability to manage workload effectively and meet deadlines.
- A willingness to learn and develop knowledge of insurance products and procedures.
Benefits
- Competitive starting salary with regular salary reviews.
- Hybrid working model offering a balance of office presence and remote flexibility.
- Comprehensive training and development opportunities within the insurance field.
- Pension scheme and paid time off.
- Friendly and supportive team environment in Plymouth .