Portering Manager

Portering Manager

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Portering Manager at University Hospitals of Leicester NHS Trust

The closing date is 30 September 2026

We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an opportunity to recruit to this exciting role.

The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.

Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site.

Main duties of the job

Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.

Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years ).

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job responsibilities

• The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service.
• Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.
• Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.
• Actively ensure that any service improvement activity reflects the needs of the patient and service users
• Proactively promote a positive image of the service and its benefits to patients.
• Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.
• Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,

Training & Qualifications

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• Formal training or equivalent experience of Food Safety up to Level 4
• COSHH, Infection Prevention Control
• Health & Safety IOSH Management of Risk

Experience

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector
• Sound knowledge across all Facilities Services disciplines and willingness to learn
• People management experience including Supervisory of a Team.
• Experience of co-ordinating and developing a range of diverse services
• Demonstrate experience of working under pressure to deadlines

Communication and relationship skills

• Communicates well at all levels with tact and diplomacy
• Excellent oral and Communication skills including Complex report writing and presentation skills

Analytical and Judgement skills

• Working to deadlines safely in a care environment.
• Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
• Good facilitation skills; able to lead meetings effectively

Skills

• Good knowledge of facilities services management and applicable legislation i.e. food safety/cleaning standards and Hygiene Code of Practice
• Experience of managing and monitoring budgets
• Able to interpret and implement policies and procedures

Planning and organisation skills

• Well organised with attention to detail and accuracy
• Good IT and keyboard skills word processing,
• Self- motivated and able to work on own initiative and meet tight deadlines organising work of self and others

Equality, Diversity and Inclusion

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with Ability to work out of hours or on call when required Full UK driving Licence ( Max 3 points)

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust

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