Open role
PR/118411
- Aggregated by CV-Library
- Manchester, Greater Manchester
- Permanent
- Full Time
- £45,000 - £60,000 Per Annum
Job Description
Company: Global Technology Company
Position: Dynamics 365 CRM Consultant
Location: UK (Fully Remote)
Salary: £45,000 – £60,000
Visa: No Sponsorship Available
Job Responsibilities:
1. Dynamics 365 CRM Administration & Enhancement
*
Support, configure, and maintain Microsoft Dynamics 365 CRM solutions.
*
Gather business requirements and translate them into effective CRM configurations.
*
Manage users, security roles, workflows, dashboards, and system settings.
*
Identify opportunities to improve CRM functionality and user experience.
2. CRM Projects & System Integration
*
Participate in Dynamics 365 implementation and enhancement projects.
*
Support integrations between Dynamics 365 and other business applications.
*
Work with internal and external stakeholders to ensure successful project delivery.
*
Assist with data migration and system upgrades.
3. User Support & Training
*
Provide 2nd and 3rd line support for Dynamics 365 users.
*
Investigate and resolve CRM-related issues.
*
Create user documentation and deliver training sessions when required.
*
Promote best practices and encourage CRM adoption across the business.
4. Testing & Continuous Improvement
*
Support SIT and UAT activities for new releases and enhancements.
*
Monitor system performance and data quality.
*
Recommend process improvements and automation opportunities using Power Platform tools.
Experience
*
5+ years of experience working with Microsoft Dynamics 365 CRM.
*
Hands-on experience with Dynamics 365 Sales, Customer Service, or Marketing modules.
*
Experience gathering business requirements and working directly with end users.
*
Basic understanding of CRM integrations and data migration activities.
*
Strong communication and stakeholder management skills.
*
Experience working in an Agile environment is preferred.
*
Japanese language is a plus.
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for understanding
Position: Dynamics 365 CRM Consultant
Location: UK (Fully Remote)
Salary: £45,000 – £60,000
Visa: No Sponsorship Available
Job Responsibilities:
1. Dynamics 365 CRM Administration & Enhancement
*
Support, configure, and maintain Microsoft Dynamics 365 CRM solutions.
*
Gather business requirements and translate them into effective CRM configurations.
*
Manage users, security roles, workflows, dashboards, and system settings.
*
Identify opportunities to improve CRM functionality and user experience.
2. CRM Projects & System Integration
*
Participate in Dynamics 365 implementation and enhancement projects.
*
Support integrations between Dynamics 365 and other business applications.
*
Work with internal and external stakeholders to ensure successful project delivery.
*
Assist with data migration and system upgrades.
3. User Support & Training
*
Provide 2nd and 3rd line support for Dynamics 365 users.
*
Investigate and resolve CRM-related issues.
*
Create user documentation and deliver training sessions when required.
*
Promote best practices and encourage CRM adoption across the business.
4. Testing & Continuous Improvement
*
Support SIT and UAT activities for new releases and enhancements.
*
Monitor system performance and data quality.
*
Recommend process improvements and automation opportunities using Power Platform tools.
Experience
*
5+ years of experience working with Microsoft Dynamics 365 CRM.
*
Hands-on experience with Dynamics 365 Sales, Customer Service, or Marketing modules.
*
Experience gathering business requirements and working directly with end users.
*
Basic understanding of CRM integrations and data migration activities.
*
Strong communication and stakeholder management skills.
*
Experience working in an Agile environment is preferred.
*
Japanese language is a plus.
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for understanding