Open roleExternal

Pre Brief Operative

Job Description

Contract Type: Fixed Term Contract until January 15th 2027 / 40 Hours per week.

Shift Pattern: 5 days per week starting in the morning

No two days are the same here. You'll be the essential link between our drivers, our warehouse, and our tech:

Tech Management & Logistics: You're the guardian of our \"Saturn\" handheld devices. You'll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated. If a device is acting up, you'll log the repairs to keep the operation moving without a glitch.
Data Guru: You'll navigate our internal \"Universe\" system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well-oiled machine.
Customer Experience: You'll be the face of DPD for customers visiting the depot. Whether they are picking up a long-awaited parcel or have a complex delivery query, you'll provide top-tier service and solve problems on the spot.
Operations Support: You aren't just behind a desk. You'll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
Safety & Standards: You'll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.

A Sharp Eye for Detail: You're the type of person who spots a typo or a missing entry from a mile away. Whether you're tracking expensive tech or updating delivery logs, you take pride in 100% accuracy and never \"just wing it.\"
Digital Fluency: You don't need to be a coder, but you should be a \"natural\" with tech. You're comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like \"Universe\" , to manage high-volume data entry.
The \"Cool Under Pressure\" Factor: Depots are high-energy environments with tight deadlines. You stay focused and chill when the floor gets busy, prioritizing your tasks effectively without losing your rhythm.
Top-Tier Communication: You're a \"people person\" who can switch gears effortlessly-from professional and empathetic when helping a customer, to clear and collaborative when briefing our driver team.
Adaptability & Drive: You're proactive. If you see a way to make a process smoother or a colleague who needs a hand, you jump in. You're flexible with your duties and show up with the self-determination to excel.
The DPD DNA: You genuinely vibe with our core values. You lead with Respect , act with Honesty , stay Flexible , and take Accountability for your work every single day.

Does this sound like you? We're ready to help you grow if you're ready to put in the work.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.

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