Principal Cloud Consultant - Microsoft Azure

At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations.

We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges.

Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes.

The Role

The Principal Cloud Consultant role reports to the Practice/Director Lead. The focus of this core role in deliver expertise in the broad Microsoft/Azure 365 stack to provide enterprise-class solutions for our clients. This should utilise AI/Agent skills to improve the rapid deployment of these solutions, taking client from envisioning to the real benefits expected by our clients. You will provide expert technical knowledge and experience of most Microsoft/Azure 365 tools that we implement and configure, to provide our clients with a confidence that their environment is well designed, robust, secure and resilient. You will be able to assess and recommend appropriate use of Microsoft 365 products to meet a client’s needs or problems, propose/design effective and efficient solutions, and implement these. You will be at ease working either as part of a project team, or by yourself. You will be able to communicate with all stakeholders about the benefits of each solution, the timescales, and project progress.

Essential Knowledge, Skills, and Experience

• At least 5 year+ experience quality solutions for clients, cross industry sectors.
• At least 6 Microsoft certifications (relating to AI/Agent-AB/AI, Azure-AZ, Security-SC, Modern Work-MS and Copilot).
• Excellent working knowledge technical hands-on experience across much on the Microsoft/Azure product stack; with ability to configure/implement multiple products as part of wider solution utilising Microsoft Azure, Entra, Exchange, SharePoint, Teams, Purview and Defender.
• Ability to create designs, based on above technologies, and implement Microsoft Cloud-based solution.
• Lead a small delivery team especially where multiple Microsoft/Azure 365 technologies are involved.
• Provide ongoing support, troubleshooting, and training to client end-users.
• Excellent presenting skills to gain support and trust of clients.
• Excellent documentation to ensure solutions are well defined in line with Ingentive processes.
• Actively involved in delivering Microsoft funded workshops (xIAD, Copilot/AI, Security, etc).
• Active involvement in developing existing or new services around Microsoft technology updates.
• Working knowledge of vendor solutions for example migration, backup & security.
• Knowledge of Microsoft Dynamics 365.
• Knowledge of other clouds such as AWS and Google Cloud.
• Experience in configuring and deploying Copilot solutions.
• Knowledge and experience in quality assurance practises.

Behaviors and Competencies

Performance Measures

We'll review your performance together against your personal and team objectives, the responsibilities above, and the following measures:

• Achievement of utilisation and time recording expectations, including effective contribution to billable client delivery.
• Quality, stability and security of delivered Microsoft Cloud solutions, including robust design, appropriate governance and low defect levels.
• Delivery of architecture, design and technical documentation to agreed scope, timelines, budget and Ingentive standards.
• Client satisfaction, demonstrated through clear communication, trusted advice and successful achievement of expected client outcomes.
• Contribution to pre-sales, Microsoft-funded workshops, reusable assets and the development of new or improved Cloud service offerings.
• Technical leadership, including mentoring colleagues, supporting delivery teams and improving practice-wide standards.
• Maintenance and growth of relevant Microsoft certifications across Azure, Security, Modern Work, Copilot and AI-related technologies.
• Consistent demonstration of Ingentive’s values of Passion, Performance and Partnership in client, colleague and stakeholder interactions.

Objectives and Responsibilities

You’ll work across the areas below,and in line with Ingentive's delivery standards. The mix will vary by engagement:

• Leading discovery, assessment and advisory activity to understand client requirements, current-state environments, risks, opportunities and desired business outcomes.
• Designing secure, scalable and resilient Microsoft Cloud solutions across Azure, Microsoft 365, Entra, Exchange, SharePoint, Teams, Purview, Defender, Copilot and related technologies.
• Implementing, configuring and assuring Microsoft Cloud solutions, ensuring they are robust, well governed, secure, supportable and aligned to client needs.
• Providing technical governance, design assurance and escalation support across complex cloud, security, migration, integration and modern workplace projects.
• Using AI, Copilot and automation-led approaches where appropriate to accelerate delivery, improve quality and create repeatable value for clients.
• Supporting pre-sales activity through solution shaping, architecture input, estimates, proofs of concept, Microsoft-funded workshops and client presentations.
• Creating clear technical designs, recommendations, implementation documentation and handover materials in line with Ingentive standards and delivery processes.
• Communicating clearly with clients, Project Managers and internal stakeholders on technical progress, options, risks, dependencies, issues and recommended next steps.
• Mentoring consultants and engineers, sharing knowledge and contributing to reusable assets, delivery accelerators and practice-wide technical standards.
• Contributing to the development of new and improved Cloud services in response to Microsoft technology updates, market opportunities and client demand.
• Supporting pre-sales activity through solution shaping, architecture input, estimates, proofs of concept, Microsoft-funded workshops and client presentations.

Quality Measures

Quality will be assessed against the consistency, robustness and reliability of delivered work, including how effectively solutions are designed, assured, documented and transitioned into support.

• Solutions are designed with clear architecture principles, appropriate governance, security controls and future scalability in mind.
• Technical outputs are peer reviewed, tested and validated before handover, with risks, assumptions and dependencies clearly identified.
• Implemented solutions demonstrate low defect levels, strong operational stability and alignment with agreed client requirements.
• Documentation is accurate, complete, version controlled and suitable for both technical teams and client stakeholders.
• Delivery follows Ingentive standards for configuration, security, naming conventions, knowledge transfer and support readiness.
• Recommendations and design decisions are evidence-based, clearly explained and proportionate to the client’s environment, constraints and desired outcomes.
• Client handover is clear and effective, enabling successful adoption, maintainability and ongoing operational ownership.
• Lessons learned, quality improvements and reusable patterns are captured and shared to improve future delivery consistency.
• Work is delivered with professional attention to detail, with issues escalated early and corrective actions followed through to closure.
• Bonus Schemes
• Life Assurance + Private medical cover
• Group income protection
• Great Company Pension
• Enhanced Sick Pay
• Enhanced Family Leave Pay
• Volunteering Leave
• Recognition and loyalty award scheme
• 24/7 access to EAP including Wisdom AI app
• Bright Exchange marketplace
• Hybrid working from our Central London Office

Our Purpose and Values

Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions

Mission - To create frontier enterprises

Values – Passion, Performance, Partnership

Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion.

We welcome applications from all suitably qualified candidates. As part of our commitment to

diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

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