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Product Business Analyst- Broking

Job Description

We are currently recruiting for a Product Business Analyst with Broking experience to join one of our Insurance clients on a 6-month contract.

Partner with business stakeholders, product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes.
Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems.
Translate strategic objectives, user needs, and business requirements into clear product initiatives, user stories, acceptance criteria, and delivery outcomes.
Support product backlog creation, refinement, prioritisation, and release planning activities, ensuring work is aligned to customer and business value.
Collaborate closely with UX colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences.
Analyse business processes, customer workflows, and product performance to identify opportunities for optimisation, automation, and continuous improvement.
Use stakeholder feedback, operational insight, and product data to support informed prioritisation and decision‑making.
Contribute to estimation, planning, dependency management, risk identification, and delivery governance activities.

Experience working as a Business Analyst, Product Analyst, Product Business Analyst, Agile Business Analyst, or a similar role within a technology or digital product environment.
Strong understanding of business analysis techniques, including stakeholder engagement, requirements elicitation, process analysis, and solution definition.
Experience supporting Agile product delivery using Scrum, Kanban, or similar delivery frameworks.
Experience creating user stories, acceptance criteria, process models, and other analysis artefacts.
Experience within Insurance, Risk, Financial Services, Analytics, or other regulated industries.
Experience supporting digital products, analytics platforms, workflow tools, or customer‑facing applications.
Familiarity with Azure DevOps, GitHub, Jira, Confluence, Miro, Figma, Visio, or similar collaboration and delivery tools.
Experience working alongside UX designers, researchers, product managers, or service designers.
Exposure to data‑driven product development, automation initiatives, or AI‑enabled solutions.
Understanding of customer journey mapping, service design, or user‑centred design approaches.
Experience operating in global teams across multiple locations and time zones.

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