Product Manager - Mobile & IoT

Giacom is the only provider of Comms, Cloud, Hardware, and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

At Giacom, we're passionate about delivering innovative technology solutions that help our partners and their customers thrive. Our Mobile & Hardware team supports over 1,500 partners across the UK with market-leading mobile, network billed and Cellular IoT propositions, backed by a comprehensive device portfolio.

We're looking for a Product Manager to join our Mobile Product team and play a key role in developing, managing and evolving our mobile solutions portfolio.

As Product Manager, you'll take ownership of products and propositions within our Mobile Solutions portfolio, ensuring they remain competitive, relevant and commercially successful throughout their lifecycle. You'll work closely with sales, marketing, commercial, operations and vendor partners to identify opportunities, launch new capabilities and drive growth across the portfolio.

What You'll Be Doing

• Managing and developing products throughout their lifecycle, from introduction through to optimisation.
• Monitoring market trends, competitor activity and customer demand to identify opportunities for growth.
• Supporting the creation and execution of product strategies and roadmaps.
• Building business cases to support investment decisions and measure product success.
• Leading cross-functional launches of new products, services and capabilities.
• Working alongside commercial and finance teams to develop pricing strategies.
• Building strong relationships with vendors and supporting ongoing vendor management activities.
• Acting as a product ambassador, delivering presentations, training and enablement sessions to internal teams and partners.
• Creating engaging product content, collateral and support materials.
• Using insight and performance data to drive continuous improvement across the product portfolio.

Your Experience

• Experience within the mobile telecommunications, connectivity or communications sector.
• Strong understanding of Mobile Airtime, Cellular IoT and the value these technologies deliver to businesses.
• Experience managing products throughout their lifecycle, from concept through to launch and ongoing optimisation.
• Commercial awareness, with the ability to evaluate market opportunities, develop value propositions and contribute to pricing strategies.
• Experience working with vendors, partners or suppliers and building effective stakeholder relationships.
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Strong presentation, communication and collaboration skills, with confidence engaging stakeholders at all levels.
• Excellent organisational skills, with the ability to manage multiple priorities and projects effectively.
• Understanding of project management principles and cross-functional product delivery.
• A proactive, adaptable and solutions-focused approach, with a desire to drive continuous improvement.
• Knowledge of UK mobile numbering and calling regulations would be highly advantageous.

What's in it for you?

• Hybrid working.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

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