Product Manager - Payments Platform

We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.

• Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience
• priorities, and the evolving fraud and risk landscape.
• Own and prioritise the payments platform roadmap aligned ensuring it delivers secure,
• seamless, and scalable payment capabilities across all banners.
• Advocate for platform principles including API-first design, modularity and reuse.
• Own the product relationship with key technology vendors.
• Drive platform adoption across Kingfisher banners.
• Setup and operate platform governance that safeguard payment flows, ensure compliance, and embed robust fraud controls and detection capabilities.
• Line manage multiple Product Owners.
• Develop product practices within the product teams.
• Translate enterprise strategy into a clear, phased platform roadmaps.
• Partner closely with architecture and engineering to shape platform strategy.
• Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
• Establish platform guardrails and adoption criteria.
• Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
• reduction, and loss prevention.
• Provide structured updates to senior stakeholders and governance forums.
• Monitor platform performance, risks, costs and scalability considerations.
• Coach and develop product capability within the platform teams.

• Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
• Track record of delivering platform products in complex, multi-brand or multi-market environments
• Experience balancing commercial outcomes with technical constraints and regulatory requirements
• Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
• Data-led decision making across performance, cost and fraud metrics
• Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
• Experience working in API-first or event-driven environments

Operating environment

• Multi-brand, multi-market complexity
• High transaction volumes with real financial exposure
• Structured governance alongside the need for pace

You will be a strategic product leader who is comfortable working across multiple teams and functions, bringing clarity to complexity and helping shape shared platforms that create long term business value. You will be confident engaging senior stakeholders, driving alignment and building strong product practices within your team.

At Kingfisher, we are looking for people who are customer focused, curious, agile, inclusive, accountable and human in the way they lead and work with others.

How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.Scroll down below to find out more aboutour benefits.

Diversity & Inclusion

Our customers come from allwalks of life- and so do we.We’recommitted to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

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What we offer.

Private Health Care

Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).

Kingfisher Pension Scheme

Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.

25 Days' Holiday

25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).

Staff Discount

20% discount at B&Q and Screwfix. Eligible after 3 months service.

Kingfisher Share Incentive Plan (SIP)

Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.

Life Assurance

x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.

Bonus

Competitive bonus scheme that aligns to work level of role.

Kingfisher Share Save

Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.

Our Behaviours

At Kingfisher, we are united by our 6 core behaviours

Constantly improving our customer experience

Acting with humanity and care

Be curious

Thriving on learning, thinking beyond the obvious

Be inclusive

Acting inclusively in diverse teams to achieve together

Be agile

Working with trust, pace and agility

Be accountable

Championing the plan to deliver results and growth

Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.

Development and progression is a high priority at Kingfisher, I’ve always felt well supported.

I’m proud to work for Kingfisher, I’ve had great opportunities that have enabled me to contribute to an exciting forward-thinking company.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Conversations with senior leaders

Resources and tools to help you grow

Initiatives that measure development

Find your path

Sharing is caring

Reach for the stars

Why Kingfisher

We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?

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