Profit Protection Compliance Manager, Pride Park Stadium

The opportunity

Delaware North UK is hiring a casual Profit Protection Compliance Manager to join our team at Pride Park Stadium in Derby, Derbyshire. Working at this buzzing location, the excitement isn't just on match days. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us.

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet.

• Competitive weekly pay
• Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
• Experience in a dynamic workplace hosting EFL Championship Football matches with home team Derby County FC, as well as a range of exciting meetings and events in 2026

What will you do?

• Analyse business reports on revenue and stock for issues or loss, identifying any investigation needs for the operation and people teams
• Manage profit protection databases and update post-event, using team event activity and business reports to identify revenue issues for further review
• Produce, analyse, and explain stadium till analysis summary reports for the profit protection team
• Highlight and collaborate on mitigating the potential risks in revenue and stock procedures with the profit protection team
• Provide case management support for investigations managed by the profit protection team, promptly recording and advising on discrepancies

More about you

• Experience in profit protection or related field, including coaching and mentoring team members
• Ability to accurately collect and analyse data and statistics
• Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy
• Ability to travel to support our stadium locations, if required

Who we are

Home to Derby County Football Club, Delaware North has provided a range of hospitality services from concessions to premium dining services, since 2008, at Pride Park Stadium and Derby County Training Ground. With a capacity of 32,956, Pride Park Stadium has hosted incredible matches, conferences, and events, with Delaware North team members ensuring all guests experience excellent service. Delaware North is proud to collaborate and innovate, making history alongside Derby County FC by creating Club DCFC, the first ever fully integrated operations created by a hospitality provider and a football club. We value the powers of connection and working together, and our team members show guests when you shoot, you score; if you share our vision and want to leave lasting impressions on guests.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

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