Progress Mentor (Adult Learners) (EL792)

Salary: £29,838 to £32,579per annum pro rata (£26,884 to £29,353 per annum)

Contract Type: Permanent

Hours: 37 hours per week, 38 weeks per year (Monday and Thursday 8:30-17:00, Tuesday and Wednesday 12:30-21:00, Friday 8:30-16:30 (the work pattern can be subject to change)

Location: CreweCampuses

Do you have great communication skills, enjoy helping people and supporting your community?

We are looking for an engaging person to join us as a Progress Mentor foradult learners. This role will mentor and support ourcaseload of adult learners to ensure that they progress and succeedin their studies.

Have you mentored / coached / supported adultsand know ways to support them?

This could be through working in adult education, careers services, training providers or supported employment settings, for example.

Key Responsibilities:

Provide suitable mentorship and pastoral support to adult learners, including ensuring an effective induction into the College, to develop both a sense of belonging and resilience to succeed;

Support adult learners with suitable interventions which sustain their wellbeing;

Support adult learners in accessing the shared Adult Personal Development platform so that learners can access online tutorials on key personal development activities and themes including Skills development, Employability, British Values, Equality and Diversity and the PREVENT agenda;

Meet with relevant College managers and staff to discuss pastoral issues affecting any adult learners where required and, where necessary, signpost and/or refer learners to more specialist services;

Use dedicated systems to monitor attendance patterns with the cohort and proactively resolve issues; and

Assist with the application process to further and higher education, working in consort with teaching staff to collate references from curriculum teams for adult learners making applications to higher education and/or employment.

Key Person Specification Requirements:

Level 3qualification (or equivalent);

GCSE Grade C (4/5) in English and Maths (or equivalent);

Proven relevant experience of working with adults in a mentorship or support role;

Extensive knowledge of the barriers and challenges that adult learners may encounter throughout their educational journey;

Experience of dealing with pastoral and/or welfare issues that adults can face, including initial wellbeing / mental health concerns;

Good working knowledge of target setting, monitoring and review methods;

Resilient and able to deal professionally with challenging conversations and without becoming emotionally involved;

Ability to work independently and be able to work during some evenings per week;

Excellent organisational and digital literacy skills; and

Enhanced DBS check.

Please see attached Job Description and Person Specification for full details.

Shortlisted candidates will be invited to a selection process on 12October 2026 (Crewe Campus).

Cheshire College South and West is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence and original qualification certificates. Online checks will be carried out and references will be sought.

About Us

Cheshire College – South & West is the largest provider of post-16 education in the region, offering exciting opportunities to over 11,000 learners and 1,000 Apprentices, who all have access to world-class facilities as a result of a £160m investment in the latest technology and real working environments, at modern Campuses in Crewe, Ellesmere Port and Chester. The College is in the process of implementing a £30m capital investment programme to ensure learners continue to have access to the best possible resources and environment.

Cheshire College is a dynamic, high quality and financially robust College, which provides learners with the skills, experience and qualifications that will prepare them for their future career or higher-level study, encouraging them to become confident individuals who will make valuable contributions to businesses and the local economy.

There is a fantastic atmosphere at our three Campuses in Crewe, Ellesmere Port and Chester, providing an environment to get involved in exciting activities and an opportunity for learners to make new friends.

The College is proud of its strong links with local Employers such as Bentley Motors, Vauxhall Motors, SP Energy Networks, Ecolab and Unilever to ensure learners have access to work placements and industry professionals as well as ensuring the curriculum offer remains current and relevant to local, regional and national needs.

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