Open roleExternal
Project Lead
- london, england, United Kingdom
- Remote
- £70 - £110 Per Hour
Job Description
- Act as both functional lead and project manager
- Take full ownership of projects from beginning to end following the iMMERSIVE ‘way of working’
- Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
- Own backlog and ensure customer project requirements are correctly documented
- Coordinate with project teams (functional and technical) to ensure client needs are satisfied
- Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
- Presenting – Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
- Solution design – Own and lead designs, working with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions
- Training – Lead training workshops
- Relationship management – Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
- Mentoring – Help grow future talent by coaching and providing development opportunities
- Growth – Support pre-sales activities in scoping and understanding future opportunities
- Process improvement – Identify possible improvements to our Customer Success strategies and implement them internally
- Travel – A willingness to travel as and when required
Project Lead Technical Skills
- Minimum : Salesforce Certified Admin 201 and one other
- 5+ years project management experience end to end, with strong organisation skills
- Degree educated or strong experience with Salesforce implementation environment
Nice to have
- Preferred – Sales Cloud, Service Cloud, Community Cloud but will accept others
Project Lead Business Skills
- Communication – excellent communication skills and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It’s important that you are confident and clear in your messaging both written and verbal
- Teamwork/Collaboration – team orientated with a ‘can do’ attitude, and experience supporting less experienced members
- Presentation Skills – excellent ability to share product expertise and business knowledge to audiences of all levels
- Problem Solving – excellent ability to anticipate problems and identify solutions
- Adaptable – excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary
- Organisation – Highly organised and proactive with the ability to multitask and prioritise effectively
- Strong analytical skills – strong ability to collect and analyse information
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Flexible work hours and remote work options.
iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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