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Project Manager - ServiceNow
- Nationwide
- Contract·On-site
- Full time
- £500 - £525 Per Day
Job Description
Essential skills/knowledge/experience:
- 8+ years of Professional Services / ServiceNow Projects management experience.
- Project Management, ServiceNow Platform, ITSM / ITOM / ITAM / Platform workflows, Solution Design, ServiceNow integrations.
- ServiceNow Certifications (CSA/CAD/CIS).
- PMP/Prince II certifications.
- Leads large and complex engagements and delivery teams while providing technical leadership and guidance to customers.
- Design scalable ServiceNow workflow solutions and technical architectures aligned to long-term customer objectives and integrating AI into work processes, decision-making and problem-solving.
- Conduct workshops, assess current-state processes, and define future-state technical solutions applying.
- AI tools to streamline workflows, generate insights and support strategic initiatives under guidance.
- Review, guide and validate technical deliverables including configuration, integrations, testing and technical documentation.
- Coach and mentor Engagement Managers and Associate Engagement while driving solution quality, innovation and customer value realization