Property Inspections Team Coordinator

We are working on a fantastic opportunity for a Property Inspections Team Coordinator to join a busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

Duties will include:

· Booking property visits

· Booking check-out appointments

· Sending reminder emails for tenants moving out

· Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories

· Rearranging property visits

· Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.

· Arranging deposit releases on DocuSign and submitting to accounts

· Managing content on related third-party CRM systems linked to Condition Reports (Inventories).

· Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments

· Completing deposit negotiations from tenancy end date to the deposit being released.

· Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.

· Assisting team leader with day-to-day tasks.

· Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.

· Being the Inventory department liaison between clerks and branches to arrange last minute appointments.

· Downloading and Sending completed inventories to landlords via email.

Requirements:

• Current or previous experience within Residential Lettings is essential.

• Well organised, with the ability to prioritise workloads.

• A proactive ‘can do’ attitude and approach.

• Excellent communication skills, both written and verbally.

• Outgoing, personable, and enthusiastic

• Ability to work independently whilst also being happy to be a team player.

• Diligent with a strong attention to detail.

• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

Salary and Benefits:

Full-time basic salary circa £25,000p/a - £28,000p/a, plus bonuses, depending on skills and industry experience.

Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off

• Company pension

• Training and development opportunities

• Hybrid working

• Regular company events

• Financial referral programme

• Retail vouchers for ‘star’ performers

• Performance related bonuses

Hours of Work:

5 full days per week, 8.30am to 5.30pm (no weekends).

Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.