Property Maintenance Operative - Newcastle & Northumberland

Salary: up to £25 000 (depending on proven experience in a similar role)

Contract: Permanent, Full-time (37.5 hours per week, Monday to Friday)

Location: This is a field-based role requiring regular travel within your allocated area. Areas include: Newcastle & Northumberland

Want to see what a day in the life of a Maintenance Operative looks like?

Watch our short video for an inside look: A Day in the Life – Maintenance Role

Why Join Lifeways?

At Lifeways, we believe in making a difference every day—not just for the people we support, but for our amazing team too! When you join us, you become part of a company that values and invests in its people.

Caring – We’re compassionate and always act with kindness.

Honest – We speak and act with integrity and respect.

One team – We collaborate and are united in achieving our goals.

Innovative – We adapt and find new ways to be effective.

Courageous – We take accountability and do the right thing.

Equal – We include others, valuing diversity and equality.

And that's not all! We’ve revamped our benefits package to give you even more reasons to love working at Lifeways.

Introducing CHOICE Rewards – Your One-Stop Shop for Benefits & Recognition!

With CHOICE Rewards, You Can

• Save thousands on your big shop, gadgets, holidays, insurance, and more.
• Earn free cash by signing up for cashback offers.
• Recognise your colleagues with eCards to celebrate achievements, birthdays, or just say thank you.
• Nominate teammates who go the extra mile with our CHOICE Awards system.
• Save on the move with our Connect+ app.
• Boost your well-being with our Munch, Move, Money, Mind programme.

Job Description About The Role

Working as part of the Lifeways Property Team, the Property Maintenance Operative will work across an assigned geographical area, with occasional work in other regions to support business needs.

Purpose of the Role

Maintenance Operatives play a vital role in ensuring that all property-related maintenance activities are delivered efficiently, on time, and within budget while maximising value for money. They are responsible for the general repair and maintenance of Lifeways’ services, providing a first-class, customer-focused experience.

Key Responsibilities

• Have practical knowledge and experience across a range of trades/disciplines.
• Assist contractors and other trades when required, as directed by the line manager.
• Carry out planned preventative maintenance (PPM) and reactive maintenance tasks, ensuring compliance with Health & Safety regulations.
• Understand the bespoke services Lifeways provides at each property and support the people who live there with the best possible solutions.
• Prioritise tasks effectively to meet deadlines.
• Undertake general facilities support tasks, including furniture removals, grounds/site clearance, and maintaining clean and tidy areas.
• Maintain appropriate van stock and keep vehicles in clean and tidy order.
• Carry out general window cleaning and garden maintenance duties, ensuring external areas are kept safe, tidy, and presentable in line with health and safety standards.
• Travel regularly within the specified region, with occasional overnight stays as required.

Experience, Knowledge & Expertise – Essential

• Experience in general building work and maintenance tasks.
• Full UK Driving Licence (maximum of 6 points, ideally none).
• Strong understanding of compliance with statutory regulations and legal requirements.
• Excellent communication skills (in person, by telephone, and email).
• Strong time management and organisational skills.Ability to build and maintain excellent customer relationships with colleagues, visitors, contractors, and the people we support—always being professional, considerate, and presentable.

Desirable

• 3 years' experience in a building trade or property maintenance role.
• Basic experience in joinery, paving/external works, plaster and tiling repairs, patch painting, flooring repairs, and basic drainage/plumbing repairs.

We’re always looking for passionate individuals to join our team and help us make a real difference. Could that be you?

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