Property Manager

Property Manager (Check-In / Front of House). The London Tenant – London (Canary Wharf E14). Full-Time | Office Based. We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in.. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio.. This is an important front‑of‑house role, so previous experience in property management, lettings, hospitality or a customer‑facing environment is important.

Key Responsibilities

Check-Ins & Tenant Onboarding.

• Manage confirmed reservations through to successful move-in..
• Conduct Zoom onboarding meetings with new tenants..
• Oversee tenancy agreements and documentation..
• Collect and follow up outstanding move-in payments..
• Coordinate tenant check‑ins and check‑outs..
• Organise keys, fobs and property access..
• Coordinate cleaner schedules around check‑ins and check‑outs..
• Ensure properties are ready for incoming tenants..

Property Management

• Respond to tenant emails regarding contracts and tenancy matters..
• Process notices, renewals, extensions and tenancy changes..
• Maintain accurate tenant and property records..
• Liaise with Sales, Maintenance and the wider team..
• Assist with general property management and administrative tasks..

About You

• Previous property management, lettings, hospitality or front‑of‑house experience..
• Friendly, confident and professional..
• Highly organised with excellent attention to detail..
• Strong written and verbal communication..
• Proactive and comfortable working independently..
• Confident conducting Zoom calls and following up payments..
• Able to manage multiple priorities and deadlines..

Salary & Benefits

• Accommodation in Canary Wharf included as part of the remuneration package.
• Weekly wage in addition to the accommodation provided.
• Career progression within a growing property company..
• Supportive and friendly team..
• Genuine responsibility and autonomy..

About Us

The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London..

Work Location: In person – London, E14 | Canary Wharf

Experience: Required

Employment: Full-time

Salary: £25,000 – £26,000 yearly

Benefits: Accommodation in Canary Wharf

Starting time: Immediate start!

About The London Tenant: The London Tenant is a leading property management agency specializing in residential lettings and property management across London. With a focus on delivering exceptional service to both landlords and tenants.

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